PENGARUH CITRA MEREK (BRAND IMAGE) SURAT KABAR HARIAN KOMPAS TERHADAP LOYALITAS MEREK PADA MASYARAKAT PELANGGAN HARIAN KOMPAS

DAFTAR PUSTAKA

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• (http://paul02583.files.wordpress.com/2008/05/man99010106.pdf)

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• http://iiangzceiidifa.wordpress.com/2010/10/16/pelayanan-dan-kepuasan-konsumen-2/

• http://rizalrifky.blogspot.com/2010/11/tugas-metode-riset-jurnal-bab-5.html

• http://alfside.wordpress.com/2008/10/28/pengertian-kuisoner/

• http://www.4skripsi.com/metodologi-penelitian/instrumen-pengulpul-data.html